BrightDoor’s iCRM platform delivers outstanding value and benefits for real estate developers internationally. However, our mutual success is about more than activating the software or cutting the ribbon at the sales center. Success with BrightDoor requires planning, implementation, training and adaptation to optimize our applications with your sales strategy and process. We’re dedicated to providing best-in-class consulting and professional services to ensure you receive the maximum value from you investment with us.
Select a BrightDoor service to learn more:
Systems Integration
Working with your internal IT and partners, BrightDoor plans all aspects of system integration, including:
- Data synchronization with existing database/ERP solutions (Oracle, SAP, Seibel, others)
- Lead capture via the BrightBase API (web registration, other marketing touch points)
- Setup / configuration with Microsoft Exchange 2003/2007
- Backup / redundancy strategies beyond the current offering
For companies that plan to utilize BrightBase as their primary CRM solution, BrightDoor can import information from existing database systems and ensure a seamless transition.
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Sales Process Integration
The single most critical aspect of success with BrightDoor is the strategic integration of our applications based on your unique sales process. With years of experience working with major international developers, we have honed our approach based on the best practices of these firms.
To establish a foundation for success, our consultants review and consider all key business factors, including:
- Marketing support/integration
- Sales stages, including actions to be taken at each stage
- Team responsibilities
- Reporting/metrics requirements
- Brokers/affiliates participation
Understanding the requirements of each functional area allows BrightDoor to configure and optimize our applications to help achieve your goals. For new organizations or those moving from speculative investment to end-user selling, BrightDoor can recommend and assist you in implementing a sales process based on industry best practices.
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Sales Training
BrightDoor software is a sales enabler – providing your company with best-in-breed solutions for managing the buyer from initial contact to final contract signing. However, the ability of your sales team to effectively combine our tools with best practices for real estate selling is critical to your sales success.
BrightDoor can deliver sales training on all aspects of real estate sales mastery. This includes:
- BrightDoor software training
- Sales approach and best practices
- Overcoming objections
- Closing techniques
We are dedicated to helping you take advantage of our software to achieve your sales objectives.
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Customer Experience Design
From sales centers to trade show events and public spaces, BrightDoor is acutely aware of the role of the customer experience as a key factor in sales success. Our software is the digital foundation for delivering outstanding personalized customer experiences. To compliment the effectiveness of our software, we are equally adept at evaluating and recommending creative approaches to enhance the impact of your sales environments.
This includes:
- Spatial layout & flow
- Exhibitry & technology touch points
- Human factor considerations
- AV selections
- Sound reinforcement
- Specialty lighting
- Interior finishes
Our staff’s experience designing innovative sales environments for major corporations fuels our ability to assist you in creating the optimal sales experience for your buyers.
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