We pride ourselves in offering the best customer support of real estate software providers. In fact, we think it's one very important reason that so many of our customers renew their BrightBase subscriptions year after year. (The less time that you have to devote to troubleshooting technology issues, after all, is that much more time you can put to use in sales and marketing efforts. Which is the whole point of BrightDoor to begin with.)
All BrightDoor users get support through phone and e-mail 12 hours a day (7:00 a.m. to 7:00 p.m. EST), seven days a week, 365 days a year. Plus, premier support options are available based on subscription levels, which further enhances the value you'll get from your investment in BrightDoor.
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